Component Description
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Manufacturer That Filed Defect/noncompliance Report
Mazda North American Operations
Begin Date Of Manufacturing
20180925
End Date Of Manufacturing
20191023
Vehicle, Equipment Or Tire Report
0
Potential Number Of Units Affected
35390
Date Owner Notified By MFR
20200214
Recall Initiator (MFR/OVSC/ODI)
MFR
Report Received Date
20191219
Record Creation Date
20191219
Defect Summary
Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
Consequence Summary
Stopping the vehicle unexpectedly increases the risk of a crash.
Corrective Summary
Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.
Recall Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
