Component Description
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer That Filed Defect/noncompliance Report
Chrysler (FCA US LLC)
Begin Date Of Manufacturing
0
End Date Of Manufacturing
0
Vehicle, Equipment Or Tire Report
0
Potential Number Of Units Affected
318537
Date Owner Notified By MFR
20200427
Recall Initiator (MFR/OVSC/ODI)
MFR
Mfg
Chrysler (FCA US LLC)
Report Received Date
20200402
Record Creation Date
20200402
Defect Summary
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence Summary
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Summary
Chrysler will notify owners, and dealers will update the radio display software, free of charge. The recall is expected to begin May 22, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Recall Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.