Component Description
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Manufacturer That Filed Defect/noncompliance Report
GENERAL MOTORS LLC
Begin Date Of Manufacturing
20091002
End Date Of Manufacturing
20110421
Vehicle, Equipment Or Tire Report
0
Potential Number Of Units Affected
3150
Date Owner Notified By MFR
20120124
Recall Initiator (MFR/OVSC/ODI)
MFR
Report Received Date
20111219
Record Creation Date
20111220
Defect Summary
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL. INCREASED PUMP SPEED GENERATES HEAT THAT IS TRANSFERRED TO THE POWER STEERING FLUID AND CAN RESULT IN POWER STEERING FLUID TEMPERATURES THAT APPROACH THE POWER STEERING PUMP RESERVOIR¿S MELTING POINT.
Consequence Summary
AFTER PROLONGED EXPOSURE TO ELEVATED FLUID TEMPERATURES, THE RESERVOIR MAY LEAK. LEAKING FLUID, IN THE PRESENCE OF AN IGNITION SOURCE, MAY RESULT IN A FIRE.
Corrective Summary
GM WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING FLUID COOLER WITH AN IMPROVED VERSION, FREE OF CHARGE. AN ADVISORY LETTER TO CUSTOMERS, ALONG WITH INSTRUCTIONS, WILL BE MAILED IN JANUARY 2012. WHEN PARTS BECOME AVAILABLE, GM WILL SEND ANOTHER LETTER ASKING CUSTOMER TO TAKE THEIR VEHICLE TO A GM DEALER TO HAVE THE REPAIRS PERFORMED. GM ANTICIPATES PARTS WILL BE AVAILABLE IN MARCH 2012. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.
Recall Notes
GM'S RECALL NUMBER IS 11333.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
