Component Description
ELECTRICAL SYSTEM: SOFTWARE
Manufacturer That Filed Defect/noncompliance Report
Volvo Car USA LLC
Begin Date Of Manufacturing
20160324
End Date Of Manufacturing
20181101
Vehicle, Equipment Or Tire Report
0
Potential Number Of Units Affected
17548
Date Owner Notified By MFR
20181226
Recall Initiator (MFR/OVSC/ODI)
MFR
Mfg
Volvo Car USA LLC
Report Received Date
20181113
Record Creation Date
20181116
Regulation Part Number
Defect Summary
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence Summary
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Corrective Summary
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Recall Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Lookup
Body Class
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Manufacturer
VOLVO CAR USA, LLC
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