Component Description
STEERING:ELECTRIC POWER ASSIST SYSTEM
Manufacturer That Filed Defect/noncompliance Report
Ford Motor Company
Begin Date Of Manufacturing
20100517
End Date Of Manufacturing
20120228
Vehicle, Equipment Or Tire Report
0
Potential Number Of Units Affected
179027
Date Owner Notified By MFR
20140723
Recall Initiator (MFR/OVSC/ODI)
ODI
Report Received Date
20140529
Record Creation Date
20140530
Defect Summary
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Consequence Summary
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Corrective Summary
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Recall Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
