Component Description
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE
Manufacturer That Filed Defect/noncompliance Report
CHRYSLER CORPORATION
Begin Date Of Manufacturing
19910701
End Date Of Manufacturing
19920630
Vehicle, Equipment Or Tire Report
0
Potential Number Of Units Affected
436000
Date Owner Notified By MFR
19970815
Recall Initiator (MFR/OVSC/ODI)
ODI
Mfg
Chrysler (FCA US LLC)
Report Received Date
19970516
Record Creation Date
19970523
Regulation Part Number
Defect Summary
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence Summary
PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Corrective Summary
DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Recall Notes
OWNER NOTIFICATION BEGAN DURING AUGUST 1997. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHRYSLER AT 1-800-853-1403.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.