Component Description
VISIBILITY:GLASS, SIDE/REAR
Manufacturer That Filed Defect/noncompliance Report
Daimler Vans USA, LLC
Begin Date Of Manufacturing
20180831
End Date Of Manufacturing
20190529
Vehicle, Equipment Or Tire Report
0
Potential Number Of Units Affected
1079
Date Owner Notified By MFR
20200121
Recall Initiator (MFR/OVSC/ODI)
MFR
Mfg
Daimler Vans USA, LLC
Report Received Date
20190702
Record Creation Date
20190702
Regulation Part Number
Defect Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Consequence Summary
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Corrective Summary
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Recall Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.