Component Description
ELECTRICAL SYSTEM: BATTERY: PROPULSION SYSTEM
Manufacturer That Filed Defect/noncompliance Report
Volkswagen Group of America, Inc.
Begin Date Of Manufacturing
20180716
End Date Of Manufacturing
20190510
Vehicle, Equipment Or Tire Report
0
Potential Number Of Units Affected
1646
Date Owner Notified By MFR
20190906
Recall Initiator (MFR/OVSC/ODI)
MFR
Mfg
Volkswagen Group of America, Inc.
Report Received Date
20190610
Record Creation Date
20190611
Regulation Part Number
Defect Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Consequence Summary
Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
Corrective Summary
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
Recall Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.